Shop Policies

Privacy

re-maker takes your privacy very seriously. Your personal information will never be shared.  We never see your credit card number. PayPal sends us an alert to let us know that you've paid for your order. Once we receive the confirmation your order will be completed, packed and shipped via USPS. You will receive a Delivery Confirmation Number via an email from Paypal once your order has shipped. 

Payment

Items may be purchased via Paypal.
Massachusetts residents pay 6.25% state sales tax.

All items, excluding custom made, are in stock.

In stock orders are shipped within 48hrs of confirmed payment Monday thru Saturday.

Sorry! Orders cannot be cancelled once they have shipped. Custom orders cannot be cancelled or returned.

Please Note: Your Paypal payment will be processed through re-maker aka Pam Farren. 

 

Shipping

IN THE U.S....
Most orders ship via USPS via First Class or Priority Mail.
Please see each listing for details.

Delivery confirmation is included for items shipped via Priority Mail and most first class packages. Insurance is not included.

Amounts charged in excess of +$2.00 will be refunded to your Paypal account.

Expedited shipping is available. Please contact Pam for more info.

Your order may be automatically upgraded to US Priority Mail once shipping charges paid fall into that range. Shipping charges in excess of $2 will be refunded to your Paypal account.

Your order will be shipped to the address listed in your Paypal account.
Please be sure that the address is correct.
The buyer will be responsible for reshipping to a different address.


Please note that I use recycled packing peanuts that are collected from local shops to keep them out of the landfill. If you'd like to re-recycle the peanuts you can drop them off at any UPS shipping store, Pak Mail type place or offered through your local www.freecycle.org 

 

Refunds and Exchanges

If you have any questions please ask.
I love to talk about my work and am happy to answer questions!

I do my best to provide accurate descriptions of each product. If you are unhappy with an item please email within 3 days.

Returned items must be shipped via USPS First Class or Priority Mail with a Delivery Confirmation Number. No credit will be issued for returned items not received by re-maker. Shipping charges are non-refundable.

A refund for all items received in their original condition will be issue less original shipping charges.

Please note: Custom orders cannot be returned.

Unless you have requested and paid for insurance items shipped via USPS are not insured. remaker is not responsible for packages lost, stolen or damaged in transit.

Wholesale and Custom inquiries are welcome!


Wholesale Customers:
Prices listed in the shop are retail.
All items are offered at wholesale with proof of resale license.
Some items are available in limited quantities.
Please email for details.

Images and text ©re-maker 2016

 All rights reserved.